Privacy Policy

1. Overview

HeXieJa (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use the HeXieJa platform.

2. Information Collection

We collect the following types of information:

  • Account Information: Username, email address (for authentication and notifications)
  • Communications Content: Messages and files shared within the platform (stored on your own servers)
  • Usage Logs: Login timestamps, IP addresses (for security auditing purposes)

3. How We Use Information

  • To provide and improve the Service
  • To manage user accounts and perform security verification
  • To send important notifications (such as service updates)

4. Data Storage

This platform uses a self-managed deployment model. All data is stored on your own servers:

  • Messages and files are stored in a local MongoDB database
  • No user-generated content is uploaded to third-party servers
  • We do not share or sell your data to external parties

5. Data Security

  • Data transmission is encrypted using HTTPS
  • Passwords are stored using bcrypt hashing
  • Administrators can configure access controls and permission management

6. Cookies

The Service uses essential cookies to maintain login sessions. Cookies are not used for tracking or advertising purposes.

7. User Rights

  • Access and export your personal data
  • Correct inaccurate information
  • Request deletion of your account and associated data
  • Contact your Workspace Administrator for privacy-related requests

8. Data Retention

User data is retained for as long as the user maintains an active account. Upon account deletion, associated data will be removed in accordance with the workspace administrator’s data retention policies.

9. Contact

For privacy-related inquiries, contact: admin@haservice.cn